Delivery

Mode:
Delivery takes place via express courier within 2-3 working days of the approved order.
Deliveries to islands and Calabria require 2 additional days.
Saturdays and public holidays are excluded and an exception is made for some smaller locations.

  • There is no telephone notice from the courier
  • In case of absence of the customer, 2 further delivery attempts will be made
  • Stock is expected for 3-5 working days
  • In the event of a negative outcome, the order will be considered canceled due to the impossibility of delivery.

In the presence of the Courier, we invite you to check that:

  • The number of packages delivered corresponds to what is indicated on the waybill (delivered by the courier).
  • The packaging is not visibly damaged, nor tampered with, nor wet, nor too light or in any way altered in the closing materials (personalized adhesive tape).
  • If one of these eventualities occurs, the consumer customer may not accept the delivery or accept it “with reservation”.
  • Once the Courier’s document has been signed, you will not be able to make any objections regarding the external characteristics of what has been delivered.
  • Even if the packaging is intact, the goods must be checked within eight days of receipt.
  • Any hidden damage or anomalies must be reported in writing by registered letter with return receipt to the courier whose address is specified on the accompanying document.
  • No responsibility can be attributed to Goccia Umbra in the event of a delay in processing the order or in delivering the goods ordered.
  • The delivery times of the goods are purely indicative and may be subject to variations due to causes of force majeure due to traffic conditions in general and by act of authority, as well as during holiday periods.

Goccia Umbra will deliver the products ordered via courier (Bartolini, DHL or GLS), who will take care of their transport, taking on all responsibility from the moment of collection until delivery.

Delivery times/terms
Delivery and order management times are from 2 to 5 working days:
For destinations, such as islands or areas of Italy that are difficult to reach, delivery times could increase up to 7 days.

Free shipping

Free shipping starting from €59.00.

Shipping tracking.
After shipping, you will receive an email with the shipping tracking number.